Right of withdrawal

RIGHT OF WITHDRAWAL

 After the purchase has been made, you have the possibility to change your mind and return the items without giving any reason within the period of 14 days.  This period starts after you have received the items.  Before proceeding with the return, the customer is obliged to notify NKON B.V. in writing within the period of 14 days after delivery. Return of the goods must be made in the original packaging (including accessories and accompanying documentation) and in new condition.

  If you execute the right of withdrawal, you will have to pay no more than the costs of returning the product.  If you have made a payment, then we shall pay back this amount as soon as possible but no later than within 14 days after the repeal or after the return of the shipment.

 Custom made products, such as batteries with tags and battery packs, are excluded from the right of withdrawal.

The right of withdrawal will not be executed when;

 A) the customer has repaired and/or processed the delivered goods himself or has had them repaired and/or processed by third parties (Eg. battery pack).

 B) the delivered goods have been exposed to abnormal conditions or are otherwise handled carelessly or contrary to the instructions of NKON B.V. and/or instructions for use on the packaging have been treated.